FAQs

No, we do not charge any extra fees or fuel surcharges. The listed price is the final price you pay, including tax.

We understand that you may not have a printer handy when you’re traveling so it is not necessary to have a printed copy. However, we require that you show ID matching your reservation and also the Order # that is immediately emailed to you after you make your reservation.

Please contact us to get the latest information on your desired trip.

Wear whatever is comfortable! It is recommended to have a sturdy pair of shoes, boots, or sneakers. It is preferable to dress in layers and wear clothing that will keep you away from perspiration and keep you dry and comfortable as well.

We suggest you bring appropriate clothing to fit the season and a day pack to carry extra snacks and water. If it’s a tour that lasts more than one day, you are free to bring the things that are necessary for you.

You must call 72 hours ahead of your scheduled tour for a full refund. Within 72 hours you will be charged a $35 termination fee. There are no refunds for cancellations within 24 hours of your tour, or if you decide not to show up.

Yes. Reservations are required for guaranteed spots on all tours. Reservations help us determine the number of guides we need to ensure that our groups remain manageable and enjoyable, and they allow us to notify you of changes to the tour due to weather or anything that could disturb the tours.

We do hike in the rain, snow, wind and any other weather conditions that nature decide. After all, we’re going on adventures! If the weather is unsafe for any reason, the trip will be changed or postponed. You will be notified within the week of your trip if there are changes due to weather.