Terms and Conditions
Welcome to MiniBusAThens.tours!
These terms and conditions outline the rules and regulations for the use of MiniBus Athens Tours’s Website, and booking procedures, tours and transfers located at minibusathens.tours.
Part 1: General use of the Website
By accessing this website, we assume you accept these terms and conditions. By booking any service with MiniBusAthens through this website, you agree to have read, understood, and fully accept All Terms of Service listed below. It is your responsibility to ensure that all services and information provided by MiniBusAthens on this website meets your precise requirements. DO NOT continue to use minibusathens.tours if you do not agree to tale all the terms and conditions stated on this page.
A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
Unless otherwise stated, MiniBus Athens Tours and/or its licensors own the intellectual property rights for all material on minibusathens.tours. All intellectual property rights are reserved. You may access this from minibusathens.tours for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
- Copy or republish material from minibusathens.tours
- Sell, rent, or sub-license material from minibusathens.tours
- Reproduce, duplicate or copy material from minibusathens.tours
- Redistribute content from minibusathens.tours
This Agreement shall begin on the date hereof.
Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. MiniBus Athens Tours does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of MiniBus Athens Tours, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, MiniBus Athens Tours shall not be liable for the Comments, or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
MiniBus Athens Tours reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.
You warrant and represent that:
You are entitled to post the Comments on our website and have all necessary licenses and consents to do so:
- The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party.
- The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.
- The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant MiniBus Athens Tours a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.
- Hyperlinking to our Content:
The following organizations may link to our Website without prior written approval:
- Government agencies,
- Search engines,
- News organizations,
- Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses, and
- System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.
We may consider and approve other link requests from the following types of organizations:
- commonly known consumer and/or business information sources;
- com community sites,
- associations or other groups representing charities,
- online directory distributors,
- internet portals,
- accounting, law, and consulting firms; and
- educational institutions and trade associations.
We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of MiniBus Athens Tours; and (d) the link is in the context of general resource information.
These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.
If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to MiniBus Athens Tours. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
Approved organizations may hyperlink to our Website as follows:
- By use of our corporate name; or
- By use of the uniform resource locator being linked to; or
- Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.
- No use of MiniBus Athens Tours’s logo or other artwork will be allowed for linking absent a trademark license agreement.
- Content Liability:
We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third-party rights.
- Reservation of Rights:
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
Removal of links from our website:
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.
We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
- limit or exclude our or your liability for death or personal injury;
- limit or exclude our or your liability for fraud or fraudulent misrepresentation;
- limit any of our or your liabilities in any way that is not permitted under applicable law; or
- exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
Part 2: Terms and Conditions on booking, procedures, payment ect.
Once you have confirmed a reservation with us, you are legally bound to a contract with us.
- BOOKING YOUR RESERVATIONS
Please allow up between 1-2 business days for all email inquiry replies and service confirmations.
If you are a current client and your email requires immediate attention due to any emergencies, please indicate in the subject line: URGENT or call us on WhatsApp or direct call at +30697 477 3003.
Changes of Reservations
If you need to make CHANGES IN YOUR RESERVATION, please contact us as soon as possible.
FOR LAST MINUTE CHANGES such as change in pickup or arrival time, please inform us as soon as possible of the new information via Email, Telephone Call or WhatsApp Call/Message, and include your full name on the reservation. If you email us, please mark URGENT in the subject line otherwise you may not receive a reply in time as emails are answered in order they are received. Emails marked URGENT receive priority and answered as quickly as possible. If you don’t hear from us in time, please call us instead as likely we may have not received your email. To avoid miscommunication which will result in incorrect service, we don’t advise making changes through 3rd party persons (concierge, driver, friends, and family). Last minute changes made less than 24 hours in advance are confirmed only upon availability.
What’s included in the price
What’s NOT included in the price
Tour prices do not include entrance fees to monuments, museums, or any other sites visited, lunch, gratuities, or other client personal expenses, except otherwise stated.
Our vehicles are regularly maintained for optimal safety and performance and are up to industry standards. By booking any services via this website you accept that vehicles are mechanical objects subject to various unpredictable malfunctions that can happen unexpectedly during your service. At no time will you hold MiniBusAthens responsible or liable for any vehicle malfunctions mechanical or otherwise or issue public complaints for matters beyond our control.
NO SMOKING, EATING, OR DRINKING FROM OPEN CONTAINERS INSIDE THE VEHICLES
To maintain a fresh and clean vehicle for all our clients to enjoy throughout the day, smoking, eating or drinking from cups or other open containers (cans or coffee cups) that are susceptible to spillage is not permitted inside the vehicles. Bottled beverages that can be closed tightly with a cap are welcomed. Please treat the vehicle with respect as to not cause any damage to it. Thank you for your comprehension.
Deposits and Prepayments
Booking fees of 20% of the total price must be made via banking wire or credit/debit card at the account or link provided by MiniBus Athens Tours. Please note that all banking fees/charges are to be paid by the customer.
MiniBus Athens Tours is committed to providing exceptional services in a timely manner. Unfortunately, when a customer cancels without giving enough notice, it prevents another customer from being served. No shows and late cancellation have an impact on service quality, while punishing customers who may show up earlier. For these reasons Minibus Athens Tours has implemented a cancellation policy that will be strictly observed.
Cancellation requests may be submitted by e-mail, WhatsApp message, or in person.
Please be advised that cancellations made up to 48 hours before a scheduled tour/transfer will be processed without a penalty.
Cancellations made 24-48 hours before the tour/transfer will be subject to a charge of half of the service rate.
Cancellations made 24 hours or less before the tour/transfer or the client is a no-show will not be refunded.
If MiniBus Athens Tours cancels a tour/transfer with less than 48 hours’ notice, a full refund will be made.
Please note that refunds will be processed in the original form of payment. if you have any questions or concerns about our policy.
For arrival transfers to Athens Airport, you must provide your flight number. We do not guarantee accuracy of service if you do not provide us with your correct flight Number.
Airport meeting point and meeting time
Your driver will arrive at the Meeting Point for your airport pick up at your scheduled flight arrival time, according to the flight information provided to us by the airport and/or airline.
Please note that in case the Meeting Point is crowded with other drivers, or it is not possible for us to stand there, your chauffeur will still be in the general waiting area holding a sign with your name.
Drivers are not permitted to wait for clients in restricted areas such as baggage claim.
Airport waiting time.
Your chauffeur will wait at the airport no more than 1 hour and 10 minutes after your flight’s arrival unless you contact us regarding airport or luggage delays within the first hour. We will retain your driver longer than 1 hour and 10 minutes only if we are promptly notified of any arrival changes. We cannot guarantee car service if we do not hear from you within 1 hour of your flight ‘s arrival.
Early arrival flights
If your flight arrives unexpectedly much EARLIER than the originally scheduled arrival time you booked with us, you will be required to wait for the originally scheduled pick up time. There are cafes available near the Meeting Point where you may enjoy a coffee or pastry while you wait. We only guarantee service for the originally scheduled flight arrival time.
Late arrival flights
If your flight is cancelled, if you missed your flight, or will be arriving with a different flight and at a different time or different terminal, please call, e-mail, or WhatsApp call/message us at the number we provide you with updated information immediately.
Failure to notify us of any delays may result in our inability to provide you with car service. We do not provide service for cancelled flights.
Flights arriving more than 1.5 hours late
If your flight arrives later than 1.5 hours of the original flight arrival time, or you experience luggage issues that delay your exit more than 1.5 hours from the arrival time, please note that we will provide airport pick up service only according to our availability and it may require that you wait for the first available driver to arrive at the airport if one is not available for your delayed arrival time. You will be informed of the estimated wait time in advance as we will do our utmost best to have a driver reach you as quickly as possible to minimize the wait.
We can only guarantee on-time service for the originally booked time. For any last-minute changes and delays, service will be provided upon availability.
If you arrive at the airport on a delayed flight and do not see a chauffeur at the Meeting Point with a sign bearing your name, please call us at the number you are provided with, and we will send you our first available chauffeur. There are cafes at the Meeting Point areas where you may enjoy a beverage, pastry, and have a seat.
DO NOT EXIT AIRPORT WITHOUT YOUR CHAUFFEUR
If at the airport you are unable to spot your driver, please do NOT exit or leave the airport. Call us or WhatsApp us at the number we provide you with and we will help you locate your driver, or vice versa. If you do not have an internationally operating cell phone, the Airport has a free WiFi network to operate your WhatsApp.
Greece Highway Speed Limits
Please be advised that legal speed on Greece’s highways/motorways may be higher than in many other countries. The standard legal speed on Greek motorways is 130 Km (80 miles per hour). Your chauffeur will safely obey the legal speed as electronic speed checks are implemented throughout by the state to catch speeders.
IMPORTANT: If legal driving speed makes you feel uncomfortable, it is your obligation to inform your driver, and if it is safe to drive at a lower speed your driver will oblige. It is important to note that driving far below the speed recommended by Greece state troopers (110-120 km) can become a traffic hazard as other vehicles try to overtake slower moving vehicles.
We do not tolerate inappropriate, abusive, rude, harassing, or disrespectful behavior by any passenger towards our drivers and staff either in person, over telephone or email. We reserve the right to refuse service at any time (including during transfer service) to any person we deem behaving inappropriately, is intoxicated by alcohol or illegal substances, excessively disturbs the chauffeur while driving in ways that could potentially present a safety risk.
- Additional Passengers
We only accept passengers for shore excursions that are booked in advance. Any last-minute additions to the number of passengers must be submitted at least 24 hours in advance so we can update your reservation and revise the new price of the tour. To comply with Port Authority and security, we can only transport the number of passengers declared in the reservation voucher we have to present when asked by security.
3.3 Touring with Children
Tours offered are geared toward adult participants and interest as the content and commentary during driven tours and private guided tours may include subjects such as History, Ancient Athens, Architecture, Culture, and other subjects that children may or may not find interesting. The tours provided are not geared toward interests of children.
If you are interested in “kid friendly” activities, we can suggest other venues you can explore separately during your stay in Athens that are more suitable for children. The tours we offer are rich in historical and cultural content that is most understood and appreciated by adults who share such interests.
- Drop off at Attraction Sites
Your driver will drop you off as close to the sites you are visiting as legally possible according to traffic laws of Athens. We cannot stop directly next to historic sites as it would be a traffic violation.
- Your Tour Driver
You are provided a private tour with a Driver who is NOT a Licensed Tour Guide and will not provide services of a guide.
Greece has strict laws and regulations in place to protect licensed tour guides, this makes it unlawful for Tour Drivers to offer commentary about sites outside the vehicle. For us to comply with Hellenic laws, Tour Drivers may not tour our guests inside monuments and museums.
Your Tour Driver will provide limited some commentary and information only while at the vehicle.
Only licensed Tour Guides may accompany or guide you at the sites you visit.
For your safety inside the vehicle, drivers provide commentary only when it is deemed safe to do so while driving. When your driver must concentrate during various driving conditions, please refrain from any distracting behavior as your safety during the tour is our top priority.
When it’s not possible to offer commentary while driving, the driver will provide commentary once the vehicle is stopped near the sites you will visit.
- Ambience inside the vehicle
If you have preferences regarding A/C, heat, music, or typically experience motion sickness while driving, please feel free to let your driver know immediately so he can accommodate your needs. If you do not make your needs known to your driver, he or she will not know to make your transfer more comfortable.
If you have difficulty hearing your driver speak, please ask him or her to speak louder.
Only licensed tour guides or licensed tour companions are lawfully permitted to use microphones and audio system inside the vehicle.
- Hands-free cellphone uses for work.
According to Greek law, professional drivers are permitted to use their hands-free cell phones for work related issues. From time to time, you driver may need to make and answer calls as it is part of our job.
Any problems during your Tour or Transfer?
If you are experiencing any issues or problems during the tour or transfer, please call us at the telephone number provided. If you do not have a working cell phone, please ask your driver to call the office from his cell phone so we can help you and resolve any issues you may be experiencing.
If you experienced any issues during your tour and did not call the company during the tour to rectify the situation, you agree to inform the company by email of the issues you experienced and allow the company reasonable attempts to resolve your issues satisfactorily before publishing any complaints anywhere publicly, including social sites, peer review sites, blogs, and any other areas on the Internet. If the company resolves your issues satisfactorily and the matter is resolved, you agree to refrain from publishing any negative comments, ratings, or reviews about MiniBusAthens on the internet or otherwise. Failure to honor this agreement is considered a violation of contract and the terms which you agreed prior to booking your service and entering a legal contract with MiniBusAthens.
If you have any questions regarding our Terms and Conditions or there is something you do not understand, please feel free to ask us via email at firstname.lastname@example.org and we will be more than happy to answer any questions you may have.
If you disagree with any parts of our terms of service, please DO NOT proceed to use this website.